Komodo Labs Forums

NEWT Professional => NEWT Pro Network Inventory - Support => Topic started by: alpafer on March 01, 2005, 10:43:29 AM

Title: Yes
Post by: alpafer on March 01, 2005, 10:43:29 AM
I have the trial program but i can use it. When the program is scanning I have a windows error in newtscanner.exe and exit the program.

Wat I Can Do?
Title: Yes
Post by: Komodo Support on March 01, 2005, 09:37:35 PM
Could you email the newtpro.lic file to us at support@komododigital.com?
Title: Yes
Post by: alpafer on March 02, 2005, 06:42:34 AM
I have the evaluation version, i dont have newtpro.lic
Title: Yes
Post by: Komodo Support on March 02, 2005, 07:05:51 AM
What happens if you were to just run the NEWTScanner.exe?  Does it crash then?
Title: Yes
Post by: alpafer on March 02, 2005, 07:18:20 AM
Nothing, in the task manager apears newtscanner.exe but no start any screen or interface
Title: Yes
Post by: alpafer on March 02, 2005, 07:20:58 AM
Sorry, yes yes yes,  in few minutes it crash
Title: Yes
Post by: Komodo Support on March 02, 2005, 07:31:57 AM
Could we send you a debug program to see what\'s going on?  We would send it to the email you signed up with.
Title: Yes
Post by: alpafer on March 02, 2005, 09:09:00 AM
yes send me the debug program, i have 10 mb in my e-mail
Title: Yes
Post by: Komodo Support on March 03, 2005, 06:10:35 PM
Hello, we sent you the debug application, but haven\'t heard anything.  Did you receive it ok?
Title: Yes
Post by: alpafer on March 04, 2005, 05:50:19 AM
Yes I recieved the debug program, but yesterday I uninstall the aplication, delete the registry keys and reinstall the aplication and now all is good. I don\'t have errors.

Thank You for all.
Title: Yes
Post by: Komodo Support on March 04, 2005, 07:47:22 AM
Ok, great!  Please let us know if you have the problem again.