Komodo Labs Forums

NEWT Professional => NEWT Pro Network Inventory - Support => Topic started by: stegie on November 02, 2006, 05:54:26 AM

Title: Mac Address
Post by: stegie on November 02, 2006, 05:54:26 AM

All scanned item are not showing their own MAC address, but the MAC address of our coreswitch. How is this possible? And how can I get their own MAC address?

Title: Mac Address
Post by: stegie on November 02, 2006, 06:13:59 AM

A little additional information.
The MAC addresses of our Win2003servers are being retrieved.

Title: Mac Address
Post by: Komodo Support on November 02, 2006, 01:30:57 PM

Hello.  Are these computers on another IP segment than the machine you\'re scanning from?

Title: Mac Address
Post by: stegie on November 03, 2006, 05:58:20 AM

Yes, they are and I realized it late afternoon yesterday.
Do I have to scan each segment separately or is there another solution?

Title: Mac Address
Post by: Komodo Support on November 03, 2006, 04:13:45 PM

Let us contact you via email since this isn\'t a very common issue.  I\'m sure we can help you better this way.