Komodo Labs Forums

NEWT Professional => NEWT Pro Network Inventory - Support => Topic started by: shoreline on November 13, 2008, 09:41:12 PM

Title: Scan Time Out
Post by: shoreline on November 13, 2008, 09:41:12 PM

I am trying Newt 2.5.78 Pro Free Edition before I purchase it for a few customers.  So far its just great.  One problem I am having though is on a small network that I am testing this on which has 11 PC\'s.  All are XP Pro, including the one that is hosting NEWT.
That computer is the only one that I can not get to scan.  It shows up on the Scan Status  as \"Pre-scanning 15 low-level scan items....\" then times out.  The firewall is off and the Anti-virus is disabled.  Searched the forums, can\'t seem to see a fix.  Any ideas??

Title: Scan Time Out
Post by: Komodo Support on November 13, 2008, 10:02:13 PM

Hi there.  We\'re actually working on a new maintenance beta that may fix that issue.  Thankfully it\'s uncommon.  Can we contact via email and have you try this new version to see if it fixes this particular problem?

Title: Scan Time Out
Post by: shoreline on November 15, 2008, 07:19:33 PM

Yes, please do.  Thank you.