Komodo Labs Forums

NEWT Professional => NEWT Pro Network Inventory - General Discussion => Topic started by: matt.teehan on January 13, 2011, 04:16:46 PM

Title: Adobe serial numbers? (serials gathered for Acrobat v7, 8 and 9 starting in v2.5.187)
Post by: matt.teehan on January 13, 2011, 04:16:46 PM

Hello,

I just started using the free version of NEWT yesterday and requested my trail key today.

I mainly want to use it to find Office, Windows, and Acrobat keys/serial numbers. I did my first scan today and it does appear to have pulled the Windows and Office keys but I don\'t see anything for Adobe Acrobat.

Is this something NEWT is capable of? I found it in the first place Googling for ways to pull Adobe keys so I\'m hoping it can.

Thanks.

Title: Adobe serial numbers? (serials gathered for Acrobat v7, 8 and 9 starting in v2.5.187)
Post by: Komodo Support on January 13, 2011, 06:27:03 PM

Hi there Matt.  Unfortunately Adobe keys (be Acrobat, Photoshop, etc.) are much more difficult to get depending on the version.  The latest versions I believe use a special database to store all keys, such as in Acrobat X Pro.  I believe versions up to Acrobat 9 are possible however, but we\'ll need to do some research on this first.

Title: Adobe serial numbers? (serials gathered for Acrobat v7, 8 and 9 starting in v2.5.187)
Post by: Komodo Support on January 13, 2011, 07:15:52 PM

Just in case it gets filtered out on your end, I wanted to let you know I just sent you an email about this issue to the address you signed up with from our supportATkomodolabs.com account.

Title: Adobe serial numbers? (serials gathered for Acrobat v7, 8 and 9 starting in v2.5.187)
Post by: henery16johnson on May 03, 2011, 10:36:09 AM

Hello,
 
Is there a way to create a report to query for Adobe serial numbers?  I know they are registry entries.  So is there a way query registry entries?
 
Thank you in advance.

Title: Adobe serial numbers? (serials gathered for Acrobat v7, 8 and 9 starting in v2.5.187)
Post by: Komodo Support on May 03, 2011, 03:38:38 PM

Hi there.  At some point we plan to add registry scanning, but it wouldn\'t work in this case, as the Adobe serial is stored in an encrypted fashion.  This is the case for Acrobat versions 7, 8 and 9, as well as other Adobe products with those version numbers.

However, after version 9 (Acrobat X/10, CS2, CS3, CS4, etc.), Adobe now uses a special file to store serial numbers.  We\'re working on a solution, but they\'re making it more difficult for us.