Komodo Labs Forums

NEWT Professional => NEWT Pro Network Inventory - Support => Topic started by: gseewald on March 07, 2011, 06:04:04 PM

Title: Newt Pro won\'t install. Im getting Error 5
Post by: gseewald on March 07, 2011, 06:04:04 PM

I received this message:  \"Error 5: Access is Denied. Setup is unable to create the directory\" \" when I attempted to install NewtPro.

I have a Windows 7 laptop.

What is the issue?  How do I fix it?

Thanks

Title: Newt Pro won\'t install. Im getting Error 5
Post by: Komodo Support on March 07, 2011, 08:25:12 PM

Hello.  Is that build 175 you\'re using?  And are you running as an Administrator?

You could also try right-clicking on the setup EXE and choosing \"Run As Administrator\", but if you\'re installing build 175, it should ask for elevated privileges.

Please let us know what you find out.