Komodo Labs Forums

NEWT Professional => NEWT Pro Network Inventory - Support => Topic started by: xman2000 on March 07, 2011, 06:47:24 PM

Title: Cannot open mrf file
Post by: xman2000 on March 07, 2011, 06:47:24 PM

I keep copies of my scans as .mrf files on a network share and I am having a problem opening up one of them.  I get an error that says \"Critical error occurred loading Startup: Invalid procedure call or argument.\"  I saw one other post that sounded similar and you asked what was in the bar in the lower left portion of the screen and it says \"Examining data... (27%) ESC to abort\".  I backup up that directory so I restored a copy and get the same thing.  All my other mrf files open up fine.  Any suggestions?  Thanks,

Stephen

Title: Cannot open mrf file
Post by: Komodo Support on March 07, 2011, 08:22:16 PM

Hi there.  Sorry to hear about that.  Could you email us (http://www.komodolabs.com/contactus.shtml) a copy of that file zipped to our support email address (http://www.komodolabs.com/contactus.shtml)?

Also, can you tell me what version you\'re using?  It should say v2.5.xxx in the titlebar, where xxx is the build #.