Komodo Labs Forums

NEWT Professional => NEWT Pro Network Inventory - Support => Topic started by: behlul on August 01, 2012, 04:32:47 AM

Title: Error 1792
Post by: behlul on August 01, 2012, 04:32:47 AM
I have just installed Newt Pro (2.5.216) on a Windows 7 machine and when trying to gather information on 1 client with Windows Server 7, I get the following error: can't be scanned.  This may be a non-Windows device and those currently can't be scanned.  (Error 1792: An attempt was made to logon, but the network logon service was not started.) -> Hint: Try visiting "\\" from Windows Explorer or IE.
Title: Re: Error 1792
Post by: Komodo Support on August 01, 2012, 06:39:43 PM
Hi, we would definitely recommend upgrading to 2.5.236.  NEWT should be alerting you to the new version, but if there's a filter/proxy blocking it, you'll need to download it from our website and install it over top.  This won't change this error, but may fix other issues.

This sounds like more of a Windows networking issue than a NEWT issue, but we're glad to help where we can.  Could you confirm this by trying to visit that server from Windows itself and let us know if you get a similar error?  You can either use "\\ServerName" or the IP "\\".