Komodo Labs Forums

NEWT Professional => NEWT Pro Network Inventory - Support => Topic started by: aebrenz on October 15, 2013, 02:54:33 PM

Title: (Error 5: Access is denied.)
Post by: aebrenz on October 15, 2013, 02:54:33 PM

Hi all,
 I am trying to get information from 40 computers that are in workgroup, but newt just gives the error (Error 5: Access is denied.). already put the credentials in the newt as administrators and everyone and still does not work. do you have any tips?
is there any way to install the module manually scan the machine to be scaned?

Title: Re: (Error 5: Access is denied.)
Post by: Komodo Support on October 15, 2013, 07:00:10 PM

Hi there, an error 5 is not a credential issue.  It sounds more like a general Windows security problem.

Can you tell us what the main OS's the remote PCs have that you're trying to scan?  Are they mostly Windows 7?

Also, what happens if you try to visit one of those PCs using Windows Explorer with the PC you're scanning from?  As in "\\ComputerName"