Komodo Labs Forums

NEWT Professional => NEWT Pro Network Inventory - Support => Topic started by: WAGJTimm on September 18, 2014, 09:56:50 AM

Title: NEWT Pro v2.5 Build 279 Scan issue with a Win 7
Post by: WAGJTimm on September 18, 2014, 09:56:50 AM

Hi everybody,

i become a error when i try to scan one station of my network.
Newt is installed of our DNS-Server and has the right credentials to scan the other machines.
for all Workstations it works, but there is an exception and i don't know why.
i become for this station "scan error 0 (can't find remote connection)".
I've tested the Admin$ share without any problem. The firewall on the machine allow all remote connections for the domain profile. It's event possible for me to use the RDP service to create a remote session without issue of this workstation.
Someone here had already this error?
Can you help me please?

Regards,

Joel.

Title: Re: NEWT Pro v2.5 Build 279 Scan issue with a Win 7
Post by: Komodo Support on September 19, 2014, 06:08:09 PM

Hi, this sounds like it could be a certain anti-virus & old security software on that remote system that could be interfering with the scan, especially if there's just one PC.

Please let us know what you find out, especially if that doesn't end up being the issue.