Komodo Labs Forums

NEWT Professional => NEWT Pro Network Inventory - General Discussion => Topic started by: nathanprus on December 29, 2014, 01:28:44 PM

Title: Not finding router
Post by: nathanprus on December 29, 2014, 01:28:44 PM

I just recently started using NEWT Pro as a trial. I'm trying it out on my home network put it is not picking up my router. My router is not pingable but I can get to the web interface by IP. Am I missing a setting somewhere or does it need to be pingable?

Title: Re: Not finding router
Post by: Komodo Support on December 29, 2014, 04:13:28 PM

Hi there.  NEWT does currently require the device to be pingable, however we're working on new technology to detect such non-pingable devices in a new product we plan to release for purchase very soon.  Please contact our support department if you're interested in checking it out the beta.