Komodo Labs Forums

NEWT Professional => NEWT Pro Network Inventory - Support => Topic started by: Vertech228 on July 19, 2016, 09:35:43 PM

Title: Inventory of Windows Tab is Blank
Post by: Vertech228 on July 19, 2016, 09:35:43 PM

My Newt Scanner is scanning computers just fine, and does find and list the correct OS on the Primary tab, but my Windows tab is blank/empty.  Any ideas on how to get that tab to start reporting information again?  The fields for scanning Windows are all checked under the scan properties as well.

Thanks.

Title: Re: Inventory of Windows Tab is Blank
Post by: Komodo Support on July 25, 2016, 05:10:40 PM

We very much apologize about the delay in getting back with you.  Usually we reply the same day.

Could it be you're doing a simple "IP Discovery" and not a full scan?  I tested it here and it worked ok.  When you only perform an IP discovery, it won't fill in the Windows tab.  We are looking into changing this in the future.