Komodo Labs Forums
NEWT Professional => NEWT Pro Network Inventory - Support => Topic started by: Doucy on October 14, 2016, 09:12:50 AM
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Just installed build 309 on two different servers and the scans pick up a significantly reduced number of items per machine.
I've one showing 11/machine, one showing 22/machine - I've not dare installed on further.
Any thoughts?
Greg
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I've actually found a server where we updated and it is working fine - this one being a 2012 server where the others are 2008 so that could be the common factor.
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Thank you for posting about this. The OS being scanned or what OS you're running NEWT from shouldn't matter, but we don't want to dismiss any clues.
I replied to your email about this as well about getting a screenshot or two so we can see what you're seeing. We'd like to get it fixed ASAP, today if possible. We could very much use your help on this if you'd be so kind.
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I've replied to the email with a couple of screenshots - let me know if you'd rather I'd reply here.
Regards,
Greg
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Ok great. It looks as though some how your Scan Properties got changed. You mentioned in your email you don't think anyone there changed it, so on the very next build we'll add a sanity check on startup just in case, until we can nail this down. Thankfully this is a minor issue that shouldn't show up for most users.
If anyone has this exact issue, please let us know here.
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Yes, sorry - got caught up with other things.
Indeed exactly as you said and if we see it on any further servers we'll get back in touch.
Thanks for the help!
Greg