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Topic: Yes (Read 17174 times)
alpafer
Member
Posts: 6
Yes
«
on:
March 01, 2005, 10:43:29 AM »
I have the trial program but i can use it. When the program is scanning I have a windows error in newtscanner.exe and exit the program.
Wat I Can Do?
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Komodo Support
Administrator
Member
Posts: 2704
Dayton, Ohio, USA
Yes
«
Reply #1 on:
March 01, 2005, 09:37:35 PM »
Could you email the newtpro.lic file to us at support@komododigital.com?
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alpafer
Member
Posts: 6
Yes
«
Reply #2 on:
March 02, 2005, 06:42:34 AM »
I have the evaluation version, i dont have newtpro.lic
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Komodo Support
Administrator
Member
Posts: 2704
Dayton, Ohio, USA
Yes
«
Reply #3 on:
March 02, 2005, 07:05:51 AM »
What happens if you were to just run the NEWTScanner.exe? Does it crash then?
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alpafer
Member
Posts: 6
Yes
«
Reply #4 on:
March 02, 2005, 07:18:20 AM »
Nothing, in the task manager apears newtscanner.exe but no start any screen or interface
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alpafer
Member
Posts: 6
Yes
«
Reply #5 on:
March 02, 2005, 07:20:58 AM »
Sorry, yes yes yes, in few minutes it crash
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Komodo Support
Administrator
Member
Posts: 2704
Dayton, Ohio, USA
Yes
«
Reply #6 on:
March 02, 2005, 07:31:57 AM »
Could we send you a debug program to see what\'s going on? We would send it to the email you signed up with.
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alpafer
Member
Posts: 6
Yes
«
Reply #7 on:
March 02, 2005, 09:09:00 AM »
yes send me the debug program, i have 10 mb in my e-mail
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Komodo Support
Administrator
Member
Posts: 2704
Dayton, Ohio, USA
Yes
«
Reply #8 on:
March 03, 2005, 06:10:35 PM »
Hello, we sent you the debug application, but haven\'t heard anything. Did you receive it ok?
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alpafer
Member
Posts: 6
Yes
«
Reply #9 on:
March 04, 2005, 05:50:19 AM »
Yes I recieved the debug program, but yesterday I uninstall the aplication, delete the registry keys and reinstall the aplication and now all is good. I don\'t have errors.
Thank You for all.
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Komodo Support
Administrator
Member
Posts: 2704
Dayton, Ohio, USA
Yes
«
Reply #10 on:
March 04, 2005, 07:47:22 AM »
Ok, great! Please let us know if you have the problem again.
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