September 28, 2020, 08:09:47 AM

Author Topic: Yes  (Read 7272 times)

alpafer

  • Member
  • *
  • Posts: 6
Yes
« on: March 01, 2005, 07:43:29 AM »
I have the trial program but i can use it. When the program is scanning I have a windows error in newtscanner.exe and exit the program.

Wat I Can Do?

Komodo Support

  • Administrator
  • Member
  • *****
  • Posts: 2698
  • Dayton, Ohio, USA
    • Komodo Laboratories LLC
Yes
« Reply #1 on: March 01, 2005, 06:37:35 PM »
Could you email the newtpro.lic file to us at support@komododigital.com?

alpafer

  • Member
  • *
  • Posts: 6
Yes
« Reply #2 on: March 02, 2005, 03:42:34 AM »
I have the evaluation version, i dont have newtpro.lic

Komodo Support

  • Administrator
  • Member
  • *****
  • Posts: 2698
  • Dayton, Ohio, USA
    • Komodo Laboratories LLC
Yes
« Reply #3 on: March 02, 2005, 04:05:51 AM »
What happens if you were to just run the NEWTScanner.exe?  Does it crash then?

alpafer

  • Member
  • *
  • Posts: 6
Yes
« Reply #4 on: March 02, 2005, 04:18:20 AM »
Nothing, in the task manager apears newtscanner.exe but no start any screen or interface

alpafer

  • Member
  • *
  • Posts: 6
Yes
« Reply #5 on: March 02, 2005, 04:20:58 AM »
Sorry, yes yes yes,  in few minutes it crash

Komodo Support

  • Administrator
  • Member
  • *****
  • Posts: 2698
  • Dayton, Ohio, USA
    • Komodo Laboratories LLC
Yes
« Reply #6 on: March 02, 2005, 04:31:57 AM »
Could we send you a debug program to see what\'s going on?  We would send it to the email you signed up with.

alpafer

  • Member
  • *
  • Posts: 6
Yes
« Reply #7 on: March 02, 2005, 06:09:00 AM »
yes send me the debug program, i have 10 mb in my e-mail

Komodo Support

  • Administrator
  • Member
  • *****
  • Posts: 2698
  • Dayton, Ohio, USA
    • Komodo Laboratories LLC
Yes
« Reply #8 on: March 03, 2005, 03:10:35 PM »
Hello, we sent you the debug application, but haven\'t heard anything.  Did you receive it ok?

alpafer

  • Member
  • *
  • Posts: 6
Yes
« Reply #9 on: March 04, 2005, 02:50:19 AM »
Yes I recieved the debug program, but yesterday I uninstall the aplication, delete the registry keys and reinstall the aplication and now all is good. I don\'t have errors.

Thank You for all.

Komodo Support

  • Administrator
  • Member
  • *****
  • Posts: 2698
  • Dayton, Ohio, USA
    • Komodo Laboratories LLC
Yes
« Reply #10 on: March 04, 2005, 04:47:22 AM »
Ok, great!  Please let us know if you have the problem again.