Author Topic: Thanks (Read 10529 times)

Krypto · « **on:** July 27, 2006, 12:51:08 PM »

On 2 4 of my machines I get \"No SPD Information Available\" for the memory slots tab. Any ideas why?

Komodo Support · « **Reply #1 on:** July 27, 2006, 01:30:42 PM »

There are some computers that either may not support SPD (RAM Slot info) or there may be a setting disabled in BIOS (unlikely). It may be that we don\'t yet support that motherboard, however we are working on methods to allow our users to send this information to us so we can support them.

Please feel free to contact us at support@komodolabs.com. We can give you info on how to retrieve the info we need to try and support those systems.

Krypto · « **Reply #2 on:** July 27, 2006, 01:58:06 PM »

OK, thanks this is a great program. When we purchase the current version does it come with any upgrade protection for future releases within a certain time period?

Komodo Support · « **Reply #3 on:** July 27, 2006, 02:42:41 PM »

Thank you. We\'re constantly improving NEWT while trying to keep it lightweight and easy to use.

Upgrade Protection and Priority Support is free for one year after purchase.

Upgrade Protection and Priority Support after the first year is 20% of the then current purchase price per year.