March 04, 2024, 01:30:19 PM

Author Topic: Inventory of Windows Tab is Blank  (Read 7846 times)

Vertech228

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Inventory of Windows Tab is Blank
« on: July 19, 2016, 09:35:43 PM »
My Newt Scanner is scanning computers just fine, and does find and list the correct OS on the Primary tab, but my Windows tab is blank/empty.  Any ideas on how to get that tab to start reporting information again?  The fields for scanning Windows are all checked under the scan properties as well.

Thanks.

Komodo Support

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Re: Inventory of Windows Tab is Blank
« Reply #1 on: July 25, 2016, 05:10:40 PM »
We very much apologize about the delay in getting back with you.  Usually we reply the same day.

Could it be you're doing a simple "IP Discovery" and not a full scan?  I tested it here and it worked ok.  When you only perform an IP discovery, it won't fill in the Windows tab.  We are looking into changing this in the future.