February 28, 2021, 04:51:00 AM

Author Topic: Another Serial Number issue  (Read 4808 times)

Coastie

  • Beta Tester
  • Member
  • *****
  • Posts: 61
  • Twitter @askyourgeek
Another Serial Number issue
« on: April 13, 2004, 10:52:15 AM »
This is the monitor serial number I get an error reading serial number

Komodo Support

  • Administrator
  • Member
  • *****
  • Posts: 2699
  • Dayton, Ohio, USA
    • Komodo Laboratories LLC
Another Serial Number issue
« Reply #1 on: April 13, 2004, 04:06:53 PM »
Hello.  This could be due to a monitor not being set to the correct one. (i.e., Default monitor, instead of Sony SF154, for example)
Or it could be that the monitor was turned off or disconnected when the computer was booted.

Please let us know what you find out.

Coastie

  • Beta Tester
  • Member
  • *****
  • Posts: 61
  • Twitter @askyourgeek
Another Serial Number issue
« Reply #2 on: April 14, 2004, 06:22:02 AM »
Looks like it must have been off. It scan this morning. Could you change your message to say error reading or monitor off. This might help in future scans

Komodo Support

  • Administrator
  • Member
  • *****
  • Posts: 2699
  • Dayton, Ohio, USA
    • Komodo Laboratories LLC
Another Serial Number issue
« Reply #3 on: April 14, 2004, 03:32:06 PM »
Yes, we will look into doing that.  Thanks.