March 28, 2024, 09:43:08 AM

Author Topic: Yes  (Read 12169 times)

alpafer

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Yes
« on: March 01, 2005, 10:43:29 AM »
I have the trial program but i can use it. When the program is scanning I have a windows error in newtscanner.exe and exit the program.

Wat I Can Do?

Komodo Support

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Yes
« Reply #1 on: March 01, 2005, 09:37:35 PM »
Could you email the newtpro.lic file to us at support@komododigital.com?

alpafer

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Yes
« Reply #2 on: March 02, 2005, 06:42:34 AM »
I have the evaluation version, i dont have newtpro.lic

Komodo Support

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« Reply #3 on: March 02, 2005, 07:05:51 AM »
What happens if you were to just run the NEWTScanner.exe?  Does it crash then?

alpafer

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Yes
« Reply #4 on: March 02, 2005, 07:18:20 AM »
Nothing, in the task manager apears newtscanner.exe but no start any screen or interface

alpafer

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Yes
« Reply #5 on: March 02, 2005, 07:20:58 AM »
Sorry, yes yes yes,  in few minutes it crash

Komodo Support

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« Reply #6 on: March 02, 2005, 07:31:57 AM »
Could we send you a debug program to see what\'s going on?  We would send it to the email you signed up with.

alpafer

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Yes
« Reply #7 on: March 02, 2005, 09:09:00 AM »
yes send me the debug program, i have 10 mb in my e-mail

Komodo Support

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« Reply #8 on: March 03, 2005, 06:10:35 PM »
Hello, we sent you the debug application, but haven\'t heard anything.  Did you receive it ok?

alpafer

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« Reply #9 on: March 04, 2005, 05:50:19 AM »
Yes I recieved the debug program, but yesterday I uninstall the aplication, delete the registry keys and reinstall the aplication and now all is good. I don\'t have errors.

Thank You for all.

Komodo Support

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« Reply #10 on: March 04, 2005, 07:47:22 AM »
Ok, great!  Please let us know if you have the problem again.